POSTED Mar 06
Senior Cloud Engineer
Senior Cloud Engineer
Remote, anywhere US
Requisition ID: 2020-49866
Job Schedule: Regular Full-Time
Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
Job Description Summary
The Senior Cloud Engineer will be part of a team that works on AWS/Azure engineering and deployment efforts for MAXIMUS. This position is a hands-on role that requires exceptional design, implementation, and migration planning and execution skills. Excellent communication and interpersonal skills are essential for this position as the Engineer will work with a variety of IT Subject Matter experts.
Assist with the design and building of reliable, fault tolerant cloud infrastructure following industry best practices.
Perform hands on management of cloud infrastructure
Document cloud infrastructure and policies
Identify automation opportunities and implement using tools such as Ansible, vRealize, Terraform, cloud formation templates, and other similar tools.
Work with Projects to help them adopt cloud infrastructure and services in order to reduce cost and deployment times.
Mentor and train other members of the MAXIMUS IT
Understand on premise policies, solutions, and technologies and integrate with the cloud infrastructure where applicable.
Understanding cloud security best practices and work with Security teams to design and implement a security infrastructure
Serve as a technical point of contract for cloud services and help with communication of cloud services to projects
Perform other duties as required.
Bachelor’s Degree from an accredited college or university in Computer Science, Information Technology, or a related field. Equivalent experience considered in lieu of degree
AWS Solutions Architect – Associate, Professional (preferred)
Red Hat Certified System Administrator (preferred)
3 years of solid AWS experience
5-7 years of overall IT experience
5 years of scripting/automation experience
Working knowledge of service, networking and storage concepts
Understanding of Active Directory and Active Directory Federation Sevices
Experience working in VMWare environment
Linux (Redhat/Centos) experience
Excellent organization and communication skills, both written and verbal
Excellent interpersonal skills to interact with customers, senior-level personnel and team members
Ability to work well both independently and in teams
Ability to multi-task and to prioritize rapidly-changing task assignments
Experience working in a fast-paced and deadline-oriented environment
Additional preferred experience:
Use of automation tools such as ansible, puppet, and chef strongly preferred
Experience with vRealize
Experience with Terraform
Experience with Federal security best practices
Working knowledge of virtualization technologies and shared infrastructure.
Good scripting skills using shell and/or python.
Experience with load balancers and firewalls
Experience working in an ITIL environment
Essential Duties and Responsibilities:
Responsible for the computer systems analysis, requirements analysis, modeling, configuration, monitoring and support for mission-critical applications supporting enrollment and call center operations.
Proactively ensure the highest levels of systems and infrastructure availability. Perform daily system monitoring, verifying the integrity and availability of systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
Provide 3rd level support for operations to resolve critical issues quickly. This may include occasional off-hours and weekend work and periodic on-call support.
Provide training and mentoring to others to help them be successful in a system support role.
Lead the monitoring and testing of application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
Create and maintain documentation including standard operating procedures, work instructions, system diagrams.
Work closely with business and systems analysts to define system requirements to meet both internal and external customer needs.
Drive system improvements that optimize the quality, performance, and growth metrics for the enrollment and call center operations.
Facilitate and oversee meetings with the testing and QA teams to formulate test strategies, test plans, and test cases particularly for load/stress testing scenarios.
Provide status updates to manager, and project manager on project progress, challenges, issues, and end-user satisfaction.
Research and recommend innovative and automated approaches for system administration tasks.
Write and maintain custom scripts to increase efficiency and reduce effort for maintenance, monitoring and trouble-shooting tasks.
Perform other duties as assigned by management.
Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Exercises judgement in selecting methods, techniques and evaluation criteria for obtaining results.
Networks with key contacts outside own area of expertise.
Determines methods and procedures on new assignments and may coordinate activities of other personnel as a team lead.
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
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